Welcome to Community at BECU, a place for anyone who wants to talk about money, saving, investments and everything in between. Have a question or just want to get the community’s opinion on something? This is the place. It’s a great resource for peer-to-peer advice, access to the latest BECU news and behind the scene’s insights from BECU’s experts.
Hi @rjackman! Since you're looking to set up an automatic payment from your BECU account, you can c omplete a Loan Modification Request which allows you to specify which BECU account you'd like the payment to come from. Also, if the money for the payment is coming from another bank, we can transfer it for you automatically too and we have a form that authorizes us to take money from another bank and deposit it directly into the account linked to your loan for automatic payment. If you need help setting this up, we'd be happy to help. Please give us a call at 800-233-2328. Thanks and have a great day! JohnS
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Hi @dhermosillo, we know we have some room to improve with our Bill Pay service and I'll definitely be sharing your feedback with our digital team. I did want to take a moment to address some of your concerns as you've shared in your post.
I've confirmed the system will allow you to schedule payments out as far out as 1 year. When you're selecting a payment date, the calendar days shown in blue are available dates. The system also allows you to schedule a payment for more than you have available in your account, I tried this through my own bill pay and it allowed me to schedule it.
I do need some clarification regarding your comment about scheduling auto loan payments. Are you attempting to schedule an automatic payment to your BECU auto loan? Feel free to shoot me a private message so I can make sure I'm addressing your concerns accurately. Thanks, JohnS
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