Welcome to Community at BECU, a place for anyone who wants to talk about money, saving, investments and everything in between. Have a question or just want to get the community’s opinion on something? This is the place. It’s a great resource for peer-to-peer advice, access to the latest BECU news and behind the scene’s insights from BECU’s experts.
BECU isn't the only bank I use or have used, and I get caught up each time I go to the site and see "Online banking" when I'm looking for "Sign in" or "Log in". It seems like a small thing, but I've been a BECU customer for many years now and it still catches me up. Why not use the more standard language? There was another area that confuses me also - "BECU Accounts and Loans". Just having the "BECU" in front of Accounts makes it harder to see through scanning. It seems unnecessary. I think it used to be worse and not say "Accounts" in it, but I don't remember. (See more: https://www.nngroup.com/articles/first-2-words-a-signal-for-scanning/ & https://www.uxmatters.com/mt/archives/2015/06/scannability-principle-and-practice.php)
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