Welcome to Community at BECU, a place for anyone who wants to talk about money, saving, investments and everything in between. Have a question or just want to get the community’s opinion on something? This is the place. It’s a great resource for peer-to-peer advice, access to the latest BECU news and behind the scene’s insights from BECU’s experts.
Hi! I am new to BECU, and trying to figure out if I am using bill pay correctly, or if it just doesn't work very well. I came from Chase, and used their bill pay function to pay rent every month, and it was great, and so far using the BECU version has been disappointing. First, you have to use a third party "pop-up" window that isn't the easiest to navigate. Then when you pay the bill/send the check, you have to wait for the recipient to cash it. With our previous bank, the money came out of the account when we paid the bill - our landlords are terrible about cashing the checks, so it was really helpful to not have to wait on them. Third, my husband and I have a joint account, but we can't see the payment if the other person initiates it. If the account is the same, why wouldn't you be able to see a pending or submitted bill payment if the other person submitted it? I'm hoping to figure out if my frustrations are because I'm doing something wrong, or if this is just how it works. Thanks for any advice!
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