Great questions @rkcralr! Yes, I would recommend adding "BECU Mobile Deposit" as this is a new regulation to ensure that checks that are deposited through a remote channel aren't also being deposited in other ways. Not including this verbiage may result in items being returned.
For the blurry endorsement error I would recommend changing the background where you take the picture. Try using a plain, contrasting background. Also try manually focusing the image, and be sure all four corners of the check are visible. I know you've probably already done all this but it's standard troubleshooting, so I thought I'd offer it up. If none of this is working, please give us a call and speak with a Technical Support Analyst - they'll be able to get to the bottom of this for you. You can reach us at 800-233-2328. Thanks! JohnS
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