I'm new to BECU and I was really surprised at some of the payment limitations: Unable to schedule payments greater than 10 days from current date. Unable to schedule payments if current balance is not enough. Unable to edit series of recurring payments (the series has to be deleted and a new one made). Unable to schedule auto loan payments (only same day payments are allowed). Hopefully some of these are being considered in the bill payment update plan.
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As a new member, I am stunned at the number of forms that need to be printed and faxed, third party transfer, loan insurance, payment modifications, etc. Please transition these to forms which can be filled and submitted online.
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I had the exact same experience. I was so glad to not be giving Wells Fargo money anymore. Now I tell all of my friends to re-finance or just buy with BECU.
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