Welcome to Community at BECU, a place for anyone who wants to talk about money, saving, investments and everything in between. Have a question or just want to get the community’s opinion on something? This is the place. It’s a great resource for peer-to-peer advice, access to the latest BECU news and behind the scene’s insights from BECU’s experts.
Chat would be awesome! It's my preferred method for contacting customer service. All the help, none of the hold music! The ability to answer account specific questions is a must, and thus, encryption is a must, too. But you guys are already pretty darn good with that already. :)
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(Apologies if this isn't where new suggestions go! Mods, feel free to move this post as necessary.) I know BECU does some cross-credit union banking (Is there a better term for this?), I was once able to deposit a check into my BECU account at a WSECU branch about 10 years ago. I really hope you guys can expand on this. I live in Kingston, and I use the local Kitsap Credit Union Branch's ATM often to get cash without getting hit with a fee. It's great, and very convenient. The only problem is, if I need to deposit a check, I have to drive 30 mins to Silverdale, which is quite out of my way. I do, of course know about picture deposit on the BECU app, but I generally prefer to make my deposits directly, and being able to cross-bank with KCU could be awesome. I debated closing my BECU account and moving to KCU, just for convenience. But I've got a good thing going with you guys and don't want to mess with it. Please make banking with you more convenient! (This problem could also be solved by opening up a Kingston branch. There's retail space here, too! Thanks!
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