Welcome to Community at BECU, a place for anyone who wants to talk about money, saving, investments and everything in between. Have a question or just want to get the community’s opinion on something? This is the place. It’s a great resource for peer-to-peer advice, access to the latest BECU news and behind the scene’s insights from BECU’s experts.
I recently traveled to Vancouver, BC, and both Online Banking and my monthly statement show only the city where each Canadian debit transaction occurred, e.g., "POS Withdrawal Frgn Fee Incl 0.04 VANCOUVER BCCA". Since the transactions are posting on different days and I didn't already have their USD values, it's not easy to match them up to receipts. At least for transactions in Canada, I know that other U.S. financial institutions list the name of the business/other party in the description, just like for U.S. transactions. Is this something that could be included on BECU statements?
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BECU's support page on transaction limits suggests that members call or write to find out their current daily limits on debit card transactions, ATM withdrawals and check deposits. It would be more convenient to be able to see these limits in the Online Banking interface, increasing awareness of these limits among members so they could be prepared in the event of, for example, large purchases. This would also reduce contact center volume.
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