Send cards for joint accounts together

When sending new cards to customesr for accounts with more than one user/cardholder, send all cards for that account together. Sending one at a time does nothing but cause confusion and concern and may precipitate an unncecessary call from the customer. (Just as I'm about to call saying "where is my wife's card?")


It also provides more opportunities for a card to be snagged by an identity thief... and don't think there's much more risk to the account in a thief getting two cards for the account instead of one when such a travesty should occur.


Just my two cents.

I definitely like this idea.



BECU Employee
Status changed to: Inactive