BECU promotes a remote service model which is awesome but I wish I could do more from your Mobile App. I have another credit union back home that has an amazing app. I can do balance transfers straight from my app (currently at BECU I have to call or come into the branch), I can put a travel notification on my cards via the app (currently at BECU I have to email, call, or come in), I can request a cashier's check be mailed to me, I can activate my debit and credit cards, change my pin, block my card, order a new card, and even temporarily block my credit/debit card. I feel like this would cut down my trips to the branch and cut down the number of times I need to call in. I would be much more self sufficent in my banking which would be more convienent and would also alleviate the long wait times in the branches.