Mobile App

Please, please, please...you have to do something about your MOBILE APP!!! PLEASE UPDATE IT! Sooooo far behind the times -- no balance due/due date for credit card, loans, etc. AND, the mobile check deposit system fails to work at least 50% of the time, and it can be quite frustrating to use, same 'error' message always popping up, even when it does in fact go through, and offsets all of the convenience of that option in the first place. Okay, that's about all on that front -- still love y'all! Robot Happy 

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Community Manager
Status changed to: Check out this idea!

Hi @devbiv ! Welcome to the MIX. Thanks for sharing your feedback with the community. Our digital team is planning to add upcoming bill payment due dates and minimum payment amounts, and are always working to make the app better.  We'll definitely share when we know more regarding a timeline. Also, I'm sorry that mobile deposit capture is being picky, but I'm glad that you're ultimately able to deposit your checks. One of our Tech Support reps can troubleshoot further and you can reach us at 800-233-2328. Thanks and have a great weekend! JohnS 

Sightseer

Hi BECU,

 

Please make it able for us to view how many transfers we have left for the current month we are in out of the 6 transfers we get each month. Their is no way to track how many transfers we have left to make on the app or on the website. The online banking on the website only provides you with a fixed number that is always one "1" and doesn't change numbers no matter how many times you have made a transfer as it should. It would be very convenient if the app can provide us with exactly how many transfers we have made out of the 6 we have for each month

 

Best,

Beimnet 

Community Manager

Hi @beimnet18. Our mobile team definitely has this on their radar. I don't have specifics on an expected timeline, but we'll definitely keep the community updated with any new developments! Thanks, JohnS