I recently had fraudulent withdrawals on my debit card. Luckily it was caught right away and within a week the funds were replenished by BECU. My only issue was that the call I received from the company that does the fraud monitoring for BECU didn't feel as professional and clear as I would expect. Once I heard there was fraud on my account I became suspicious that the call was actually fraudulent. It was especially suspicous once the company and they handed me over to BECU and I had to repeat a lot of the same information. I think there needs to be a more seemless transition between the two companies to put members at ease. Even having the call from the fraud monitoring company show up as a BECU number would be reassuring.