Deposit Images in online banking

[rkcralr]

When we write a check and it gets deposited, we can see the image in Online Banking.  This can be very helpful when reconciling the business books. 

In my business, we make many online (mobile) check deposits where many clients are charged the same amount.  When reconciling the books, it's nearly impossible to record the deposit from the correct client.  It would be great to be able to click on a deposit and see the image of the check that was deposited.

[JohnS]

Good morning @rkcralr, I like where your head's at! I checked with partners in our Online Banking team, and while this isn't on their roadmap yet, we'll be keeping a close eye on the amount of support the community gives this idea. Thanks for sharing! JohnS

[rachelvl]

Great idea. This would help my business speed up our bookkeeping as well. 

[JohnS]

Thanks for adding your support @rachelvl! JohnS

[sarahkanderson]

Love this idea. When I was with a "big" bank, this was a useful feature of online banking, and I'd love to see this capability with mobile deposits at BECU as well.

[doluna]

I would like to see this feature as well. I work with a non-profit that relies on donations, and the ability to access images online of deposited checks would give us another good way to ensure record keeping, to make sure all donors get recognized.

[nell]

I would love to be able to see the check images in the money manager transaction area.

[jenlynds]

This would be INCREDIBLY helpful! I get reimbursed from my company for expenses, and being able to see images of the reimbursement checks would help tremoundously right now as there has been some sort of error in the last 6 months. Any news on getting this idea supported online?

[JohnS]

@jenlynds I'm looking into an update on this and will share more info when I have it. In the meantime, please give us a call so that a rep can access your account info and help get the error sorted out for you. You can reach us at 800-233-2328. Thanks! JohnS

[ehernan]

Has there been any progress on this idea? I don't see why it isn't taking off. It would be great even if the app. could allow for an image of the deposited check to be stored on the device. 

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[JohnS]

@ehernan Thanks for checking in on this idea. I spoke with our digital team yesterday and while we like the idea, there are a number of things that would need to align in order for us to offer this in online banking and/or the mobile app. In addition to the functional requirements, the roadmap for the rest of 2019 and 2020 is earmarked with other priorities. We're not taking this off the table because it has potential, so I'm marking this idea as "Further Consideration" and we'll revisit it as development plans (and support from the community) evolve. Have a great Labor Day weekend! JohnS