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Customer Service Call Backs

A grea idea is an option that I can have a BECU customer rep call me at a certain time. Long hold times can be very frustrating at times
1 Comment
Explorer

Having BECU implement this level of customer support would send the message to its members: "Hey, we know your time is important to you--and we respect that."  Plus it aligns with the organization's philosophy of People Helping People.