I'm evaluating two financial tracking systems (You Need A Budget (YNAB) and eMoneyAdvisor.com as provided through our financial planner). Both are chronically having problems working with BECU. YNAB is a little bit better at fixing the connection when it breaks, although for the last three days they've had a connection broken notice for BECU. eMoneyAdvisor, on the otherhand, stopped working in late January or early Feburary and hasn't been fixed yet - it's getting on two months now with no success. I have customer service for both eMoneyAdvisor and BECU, and both blame the other. I suspect it's BECU's 2FA that's getting in the way. Looking over the forums, it seems like this is a chronic problem with BECU for the past few years.
Please fix this and provide a stable gateway for 3rd party banking applications! We've been satisfied customers of BECU for nearly 20 years, and would prefer not to leave. However, if you can't work with modern financial tools, then you're not a viable product for us any more and we will move elsewhere. I'm quickly running out of patience. Other institutions can do this (we have accounts at two other credit unions), why can't BECU?
I am having the same problem!
I want to use a money saving app but all of them have the same signup system using something called Plaid. I contacted several of them (Qapital and Digit) and they said, due to techincal issues, they don't connect with BECU anymore as of feb and they don't know when they will again. Sucks so much! Love BECU for so many other things but if this doesn't get resolved i'm switching.
Apparently there used the be a fix you could do where if you remove the text varification it'll work, but that hasn't worked either.