Don't get me wrong, it's better than many, but I've had several instances recently where I did not particularly feel like a "valued" member.
Hi @ryqqi Let me start by apologizing for my delayed response. I'm also sorry this has been your experience with us and appreciate your candid remarks. What you described sounds incredibly frustrating and I want to make sure that all of your questions have been taken care of. Please dont' hesitate to shoot me a private message if you have any outstanding concerns. Thank you. JohnS