We are continually listening to the voice of our members and looking for ways to improve the experience at our ATMs.
Usually, there’s a lot going on behind the scenes to bring you new functionality and enhancements so we thought we’d give you a sneak peek based on a few of the great ideas from our MIXers.
We wanted you to be the first to know about some of the exciting ATM enhancements we’re in the stages of planning for. Over the last year we have worked to identify the best technology solutions to provide the most desired ATM experience.
This includes a new project that is just getting underway which will provide you with the ability to select your own bill mix for cash withdrawals. The power is in your hands for which denominations you prefer, so no more getting stuck with just 20s and 100s. Look for this at an ATM near you by the end of 2017.
In addition, we’re conducting research to determine what would be necessary to support the prestaging of ATM cash withdrawals right from our BECU Mobile app. Because the technology continues to evolve, BECU is considering participation in a pilot for this program so stay tuned for more information as this initiative progresses.