We want to be there when you need us. We’re currently exploring how to bring greater availability to our phone hours and which hours would provide the most value as we evaluate the cost and benefit to you, our membership.
Take the Survey below and then post your comments to help us understand your experiences.
If you’ve tried to reach us after hours and couldn’t, what was the reason? For which reasons do you think you should always be able to talk to a BECU representative?
What else do you want to tell us about our phone hours of operation?