Chat would be awesome!  It's my preferred method for contacting customer service.


All the help, none of the hold music!


The ability to answer account specific questions is a must, and thus, encryption is a must, too.

But you guys are already pretty darn good with that already. Robot Happy

Former Employee

I can relate. BTW - we're working on the hold music, too. Feel free to chime in the BECU Soundtrack idea exchange while we work on the Online Chat deal. 

Former Employee
Status changed to: Needs Community Support
BECU Employee
Status changed to: Under BECU Review
BECU Employee
Status changed to: In Development