ATM Fee Refunds for Member Advantage Members

Community Manager

Last year we shared our goal to continue reducing fees and putting money back in your pockets. In addition to eliminating the foreign transaction fee on our debit card, we’re now offering ATM surcharge fee refunds to our Member Advantage members.


Thanks @schova1 for posting the idea here in the MIX.


We know your money is important, and we want to make sure you have access to cash on your terms, not ours, and without breaking the proverbial bank.


Starting tomorrow, if you’re ever in a pinch and need to withdraw cash from a non-BECU or non-CoOp ATM, and you have Member Advantage accounts, we’ll refund your ATM surcharge fees, up to $6 per month.


The average ATM surcharge fee in our region is $3, and last year, our Member Advantage members completed an average of 2 or less out-of-network ATM withdrawals per month. Easy math, right? And yet still so rewarding!


We’re excited to add this new benefit to our Member Advantage program. If you’re curious to learn more, check out all the benefits here, it’s easy to become a Member Advantage member!  



Smart move and what is really needed is to advertise this service to members and potential members as a demonstration of how you value your customers as consumers and looking out for their interests and not just BECU.


While it's a good move, it's not good enough. With ATMs charging sometimes $3 per transaction, that only twice a month.  This is the reason why I maintain a Schwab account because there are unlimited refunds. If you had that, I'd actually just use BECU.

BECU should join more nationwide ATM Networks such as AllPoint and MoneyPass so that Members save on Fees and get convenient access to ATMs at Grocery Stores, Pharmacies and Gas Stations.
Community Manager

Thanks @hussar59, we're pretty excited about this new Member Advantage benefit too! We've shared the news on our website as well as on our social media profiles to get the word out. JohnS 

Community Manager

@rtali BECU is part of the Co-Op ATM Network, which provides access to over 30,000 surcharge-free ATMs across the country, including locations at participating Rite Aid and 7-Eleven stores.You can find all the Co-Op ATM's on our site, here. Thanks! JohnS


Good step! This is why many of my friends use accounts with other credit unions

Community Manager

@jirwin2 You nailed it - this definitely helps strengthen the purpose of the Co-operative! 


I didn't realize this idea came from the Mix! GREAT! I'm going to look at the other comments from the Mix that have been put into play by BECU. Thank you, JohnS, for letting me know that our sharing is not in vain.

Community Manager

My pleasure, @eym1942. We love hearing from our members (ya'll have good ideas) and we work hard to represent those. Have a great day! JohnS

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